COVID-19 Update

We Are Open for Business as Usual!

An Update on Ordering and Deliveries

We are still taking online orders for all our products through our website and despatching them as normal.

Due to the measures that we have prioritised and also some staff having to self-isolate at times as a precautionary measure on advice of the Track and Trace, lead times MAY need to increase subsequent to the times quoted when you placed your order.

Any delays will be kept to a minimum but are beyond our control due to the current situation, however, we will always endeavour to complete orders as soon as we can.

ALL orders are still being delivered as usual thanks to our parcel delivery partner DPD and pallet delivery partner Reason Transport, both of whom are ensuring ALL PHE and Government guidelines are being adhered to with respect of Social Distancing and delivering contactless across the UK, EIRE and mainland Europe.

As signatures will not be taken, it is still important to check your delivery on arrival.

We know that this is not ideal, but safety of our staff is paramount, and these measures will ensure this whilst at the same time allowing us to service as many customers as possible during this time.

An Update on Fitting

Due to the current situation, if the fitting option is chosen at checkout, we will contact you to discuss options available to you and potential lead times to complete works safely for you and our fitters.

Our phone lines are fully open and we are experiencing very high call volumes, but we continue to operate very efficiently and have very high stock levels, however, Email is the quickest and most efficient way of contacting us.

Please take care during these unprecedented times and thank you for your continued support and custom.

Regards,

The Ground Screw Centre Team

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